We’re here to help:
Mon–Fri: 9:00 AM – 6:00 PM
Sat: 9:00 AM – 2:00 PM
Closed on Sundays and public holidays.

COD orders: Our support team will call you to confirm. Let them know if you’d like to make any changes.

Prepaid orders: Email us at support@trendlist.in as soon as possible.

⚠️ We can only make changes if your order hasn’t been shipped yet.

Yes—just email support@trendlist.in before your order ships. If it’s already on the way, our team will do their best to work with the courier to help.

Not right now. We’re always adding fresh finds, so keep an eye out—you might discover something even better.

Though rare, if there’s a stock error, we’ll reach out via email to let you know your options.

Yes! You’ll get a confirmation email and SMS (if you provided both). It’ll include all your order details.

Check your spam/junk folder just in case. Still nothing? Make sure your email and phone number were entered correctly. You can also check your order status in your Trendlist account.

We’re sorry you had a bad experience. Reach out at support@trendlist.in—we’re here to make things right.

Track your package using the link in your shipping email. If it says “delivered” but you haven’t received it:

1. Check with neighbors or your building’s front desk.

2. Still no luck? Email us—we’ll step in to help.

Absolutely. We use secure, encrypted payment gateways to keep your details protected.

Yes, all applicable GST is included in our product prices.

We accept:
✔ Visa
✔ Mastercard
✔ Discover
✔ PayTM
✔ Cash-on-Delivery (COD)

If you didn’t receive a confirmation email, your card wasn’t charged. What you’re seeing is likely a pending transaction that will disappear in 3–5 business days.

Usually due to a mismatch in billing address. Double-check and try again. Still not working? Email support@trendlist.in for help.

You can request a return or replacement if:

• You received the wrong item

• There’s a manufacturing defect

• The product arrived damaged

📩 Email support@trendlist.in within 3 days of delivery with your order number, product photos/videos, and a short description of the issue. Our team will guide you through the next steps.

Once approved, we’ll arrange:

• A free replacement

• A full refund (for prepaid orders)

• A coupon (for COD orders, valid for 90 days)

We do not accept returns on:

• Used products

• Items without original packaging

• Safety essentials (e.g., masks)

• Any product returned after 2 days of delivery

Yes! We want you to love every piece. Partial returns are welcome.

Use any courier of your choice—but only after our support team confirms the return. Include the original invoice or your order confirmation email.

Once your return is processed, we’ll send you an email confirmation. Returns may take up to 10 days to reach us and be reviewed.

Print your order confirmation email or access your order details via your Trendlist account.

At the moment, we don’t support direct exchanges. If you want a different item, please return your original item and place a new order.

Need more help?
We’re just an email away: support@trendlist.in