At Trendlist, we want to make sure your shopping experience is smooth, transparent, and reliable. When you place an order with us at https://trendlist.in (the “Site”), you’re agreeing to the terms outlined below. These policies help set expectations and protect both of us.

General Information

We do our best to keep our online inventory accurate, but occasionally there may be a stock discrepancy. If an item you’ve ordered is unavailable, we’ll ship the available items and get in touch to ask if you’d prefer a refund or to wait for restocking.

Shipping Details

Shipping Charges

Free Shipping on orders over ₹299 within India.
For orders under ₹299, a small shipping fee may apply, calculated at checkout.
Cash-on-Delivery (COD) orders may include an additional handling fee.

Delivery Timelines

Orders are typically dispatched within 7 business days.
Domestic delivery takes about 4–7 days, depending on your location.
No international shipping is currently available.
Delivery timelines may be affected by local conditions such as weather or logistical delays.

Tracking Your Order

Once your order is shipped, you’ll receive a tracking link via email or SMS so you can monitor your delivery in real time.

Returns & Replacements

At Trendlist, we want you to love what you ordered. Here’s how returns and replacements work:

Eligible for Replacement

Damaged or defective items
Incorrect product received
Refund time 4 – 7 days ( after Eligible for Return)

📩 Email us at support@trendlist.in within 48 hours of delivery with photos and your order number.

Not Eligible for Return/Replacement

Products that are used or damaged by the customer
Minor color differences due to screen display
Wrong product ordered by the customer
Items reported after 48 hours of delivery

Custom Products

Not eligible for return or refund unless there’s a manufacturing defect.
Print quality depends on the resolution of the uploaded image—we do not guarantee HD prints on low-res files.

For COD Orders

COD orders cannot be refunded. If there’s a manufacturing defect, we’ll happily replace the product.

Trendlist reserves the right to evaluate and decide if an order qualifies for a refund or replacement.

Delivery Issues

Change of Address

You can request a change before your order is shipped by contacting us at support@trendlist.in.

Damaged Package

If your package arrives damaged, notify us immediately at support@trendlist.in. We’ll review the situation and take appropriate action.

Delivery Delays

If your package is delayed beyond the expected delivery window, contact us and we’ll investigate.

Return to Origin (RTO)

If your order couldn’t be delivered and was returned to us:

We’ll re-ship it once it arrives back at our facility.
You may update your address at this time.
Refund eligibility will be reviewed on a case-by-case basis.

P.O. Box Addresses

We do not ship to P.O. box addresses if our delivery partners don’t service those locations.

COD Order Confirmation

All COD orders are reconfirmed via SMS or automated call. If you need to cancel at this stage, just let us know.

Cancellations

You can cancel your order within 4 hours of placing it—no questions asked. After that, if your order has already been processed or dispatched, it cannot be canceled.

Duties & Taxes

All prices listed on the site are inclusive of applicable taxes. If any additional fees or duties apply, they’ll be shown at checkout.

Need Help?

Our support team is here for you—just not on the phone!
📩 Email us at support@trendlist.in and we’ll get back to you as soon as possible.

UNBOX STYLE. UNBOX HAPPINESS.

Let me know if you want a shortened version for packaging inserts, order emails, or app use!